systems & toolkit
We work with our clients to configure the change to allow technology and people to come together effectively
We often find that clients are confused about which technology to use because things are moving more quickly than they can cope with.
Our services fall into the following categories:
Multi-Channel - we can provide quick and easy access to the full suite of interaction tools;
Automation - we have two chat bots, ‘Atom’, for basic customer enquiries and ‘Eva’, our virtual agent for contextual queries;
Service Tools - we provide a managed service for all of our products and services and our clients can take our toolkit on a single or multiple service basis.