service design & pilot

We have an industry leading capability to allow our clients to ‘design and test drive’ their changes

Our services fall into the following categories:

thebridge - we can design, test and pilot user journeys and technologies in our Lab, bridging the ‘as-is’ to the ‘to-be’;

Model Office - once designed and tested we can prove and refine service improvements in an operational setting using our team of experts;

Solution Services - our analysts, solution architects and service improvement specialists are on hand to support the re-design of user experience.