about us

We are a business built on people

We are a business united by simplicity and honesty and our culture and values reflect our approach ensuring technology and people come together effectively.

  • Inspire - we want all of our people and clients to be energised by what we do;
  • Teamship - we are open, will share ideas freely and have fun as a member of the team;
  • Challenging - we’re not satisfied with average and won’t accept the status quo;
  • Elevate - we will always look to bring a fresh perspective to existing thinking or ways of working;
  • Realise - we always deliver on our commitments on time and to quality.

meet the team

    • Dave

      An industry-leading expert in customer experience, outsourcing, service transformation, contact centres and digitisation

    • Spencer

      An industry expert and qualified accountant. He brings a sharp evidenced-based commercial focus to transformation

    • Jan

      Jan has eighteen years’ contact centre experience in Operations, Transition, Transformation and Support Services

    • Carl

      An acknowledged industry expert in transition and transformation, delivering business change in both the public and private sectors

    • Mark

      Mark has 18 years' experience leading large scale customer management and transformation programmes across multiple sectors

    • Jo

      Jo has over twenty years’ experience in blue chip customer management covering complex Sales and Service operations

    • Atif

      A technical specialist with 15 years' experience delivering complex technology led solutions for clients across multiple sectors

    • Sam

      An analytics consultant with 12 years' experience working across RnP, Insight and Analytics and Solution Design across multiple sectors

    • Bryan

      18 years' contact centre experience across operational management and transformation both in-house and outsourced

    • Nicole

      Nicole is a commercially minded, financial modeller with over 18 years' experience supporting both public and private sector clients

    • Tammy

      Tammy is a commercially driven senior manager and held a number of leadership roles within the Private Sector for over 15 years

    • Duncan

      Duncan has more than 25 years' experience of delivering complex change programmes across multiple organisations and sectors

    • Arron

      Customer focused technology professional with over 20 years' IT architecture, consultancy and delivery experience

    • Lyndsey

      Operational lead with over ten years' of experience in customer management in Financial Services and Health Services

    • Jason

      Experienced Logistics and Supply Chain Director, Jason has worked in a variety of business, from Private Equity to FTSE 100

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